Cancel interlibrary loan requests

You can cancel Active and Inactive interlibrary loan requests. For example, if a patron decides that she no longer wants an item, you might cancel the Active request. If you cancel the request instead of deleting it, the request remains in your database, and is still displayed on the Request Manager workform and the Patron Status workform - Requests view. (If the cancelled request is not needed, simply delete it. See Delete interlibrary loan requests.)

To cancel one or more interlibrary loan requests:

Important:
If you cancel a request after it goes to OCLC but before it is filled by a lending library, you must notify OCLC that you no longer want the item.

1. Display the ILL requests you want to cancel on the Request Manager workform - ILL Requests view. See Display ILL requests in the Requests Manager.

Note:
You can also view ILL requests for a specific patron in the ILL requests list on the Patron Status workform - Requests view.

2. Select the ILL request line items to be canceled.
3. Right-click and select Cancel from the context menu.

The ILL requests have a Canceled status and remain in the database.